Refund Policy

Last updated: June 10, 2021

If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds. This Return and Refund Policy has been created with the help of the Return Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Foodyana.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Application or the Website or both.

  • Application means the software program provided by the Company downloaded by You on any electronic device, named Foodyana

  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    Cancellation Rights and Return

    1. Order Cancel by Customer before delivery of the item Company allows cancellation of order only " if the ordered item by the customer is still in the process by merchant ". if Your cancellation is accepted we refund the ordered item amount within a reasonable period of time

    2. Order Cancellation by Foodyana Sometimes your order cannot be delivered or got canceled by the merchant due to the unavailability of the items the deducted amount will be refunded 

    3.Order Replacement/Missing items Company offers items replacement in some cases and we may offer missing items amount refund

    4.Items Leakage or Packaging issues we offer a refund on items if there are packaging issues on items

    5.Items not qualified for Return we don't offer returns and refund on the item once the item is used or product original packaging is missing


    Refund Process

    After Verification if a refund request is legitimate the amount will be refunded in the same way as it was received by Company

    Contact Us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: support@foodyana.com
    • For refund : refund@foodyana.com